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Scranton Pilates 
Policies

Policy

Early Cancel. Late Cancel. No Attendance

We get it. Life happens and we want to ensure our clients have the flexibility they need to get to class, schedule their weeks ahead and simply just live a good life! Below is our cancellation and attendance policy. Any questions please reach out directly to us to help mitigate any issues that may arise. We are here to help and happy to assist! 

 

What if I am early/ late? 


Studio is open for early arrival up to 15 minutes prior to scheduled class. We totally recommend you come early so you can pick your reformer and have early access to the facilities.


Entry after 5 minutes of scheduled class time is closed. This is to ensure our studio is safe and free from distractions during the class. Class begins at scheduled time allotted. This will be considered “Missed Reservation” and result in a forfeited class credit.


Group Session Early Cancel. Late Cancel/No Attendance


Early Cancel. Anything prior to the 24 hours before class. Class session added back to passes.

Late Cancel/ No Attendance. Anything within 24 hours of the scheduled session is considered late cancel.

Class will be forfeited and fee charged( fee charge: $10-$20 within 12 hours of cancellation)

We hold our schedule to a high standard and are thankful for your respect and courtesy. 

 

All Sales are Final and Non-Refundable, Non- Transferrable

Membership Bookings, Package Bookings and Special Offer Bookings have the same cancellation and attendance policy.

Private Cancel/No Attendance


Any private session cancellations within 24 hours of the scheduled session will result in the loss of private credit. 

Early Cancel. Anything prior to the 24 hours before appointment and session added back to reschedule 

All Sales are Final and Non-Refundable, Non- Transferrable

Membership Bookings, Package Bookings and Special Offer Bookings have the same cancellation and attendance policy

Membership Term Cancel

Cancel anytime with a 60 day notice 

final month deducted upon cancellation

freeze 2X / year for 1 month increments 

review terms and conditions prior to agreement confirmation 

email info@scrantonpilates.com

Member Late Cancel will be charged a $20 processing fee 

All Sales are Final and Non-Refundable, Non- Transferrable

Membership Bookings, Package Bookings and Special Offer Bookings have the same cancellation and attendance policy

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